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NRI PAN Card

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Frequently Asked Questions

No matter what your source of income is, we've got you covered. There's a plan for everybody!

Does my PAN number change when I get a duplicate card?

No. A duplicate or reprinted PAN card carries the exact same PAN number as your original — only the physical card itself is replaced.

Can I apply for a duplicate PAN card from outside India without visiting any office?

Yes. The entire process can be completed online through Protean or UTIITSL using your PAN, Aadhaar or date of birth, and an OTP sent to your registered mobile or email. No physical visit or India address is required to submit the application.

What if I don't remember which agency processed my original PAN?

Enter your PAN number on both the Protean and UTIITSL portals. The one that recognises your record and displays your pre-filled details is the correct portal to use.

How long does it take to receive a duplicate PAN card?

The e-PAN is typically available within minutes to a few hours of successful payment. The physical card takes longer — usually 15 to 20 working days — since it has to be printed and couriered to your address.

Is the e-PAN as valid as the physical PAN card?

Yes. The e-PAN carries the same legal validity as the physical card and is accepted by most Indian banks, brokers, and mutual fund platforms for KYC and verification purposes.

What should I do if my PAN was stolen rather than lost?

File a police complaint or FIR first, and keep a copy for your records. This protects you if the PAN is later misused, and you can then proceed with the standard reprint application.