Losing or damaging your PAN card while living abroad can create unnecessary delays when filing income tax returns, completing KYC, or carrying out financial transactions in India. If your original PAN card is lost, stolen, damaged, or never received, you don’t need to apply for a new PAN number. Instead, you can request a duplicate PAN card. NRIs can apply for a duplicate PAN card online through Protean (formerly NSDL) or UTIITSL, or submit an offline application if required. In this guide, you’ll learn who is eligible, the documents you’ll need, the application fees, and the complete step-by-step process to obtain a duplicate PAN card from anywhere in the world.
Key Takeaways
NRIs can apply for a duplicate PAN card online through Protean or UTIITSL.
A duplicate PAN card is issued with the same PAN number as your original card.
Apply for a duplicate PAN card if your original card is lost, stolen, damaged, or not delivered.
The application fee depends on whether the card is delivered within India or overseas.
You can download your e-PAN while waiting for your physical duplicate PAN card.
What Is a Duplicate PAN Card?
A duplicate PAN card also called a PAN reprint or PAN reissue, is a fresh physical copy of your existing PAN card, carrying the exact same PAN number, name, date of birth, and other details already on record with the Income Tax Department. Applying for a Duplicate PAN Card for NRIs does not create a new PAN; it simply reprints the one you already hold, because Indian law prohibits any individual from holding more than one PAN under Section 272B of the Income Tax Act. A duplicate is typically issued when the original card is lost, stolen, damaged, never delivered after the initial application, or has become illegible over time in each of these situations, the Income Tax Department’s authorised agencies, Protean (formerly NSDL) and UTIITSL, can reissue the same PAN on a new card without requiring you to go through a fresh allotment process.
Who Can Apply for a Duplicate PAN Card?
The reprint facility is available to anyone who already holds a valid PAN and needs a fresh physical or digital copy of it. This includes:
- NRIs (Non-Resident Indians): Indian citizens residing abroad who already hold a PAN issued while they were resident, or one allotted after moving overseas, can request a reprint from anywhere in the world.
- OCI cardholders: Overseas Citizens of India who hold a PAN in their own name are equally eligible to apply for a duplicate, using the same online process.
- Foreign citizens: Foreign nationals who were allotted an Indian PAN for example, for investment, business, or property transactions in India can also request a reprint if their original card is lost or damaged.
- Indian residents: Resident individuals follow the identical reprint process, the only difference being the dispatch fee, since their card is delivered within India.
In every case, the applicant must already possess an allotted PAN. If you have never been issued a PAN at all, you’ll need to apply for a new PAN card instead of requesting a duplicate.
When Should You Apply for a Duplicate PAN Card?
There are five common situations where NRIs typically need to request a reprint:
- Lost PAN: The physical card has been misplaced during a move, relocation, or travel, and you no longer have it in hand.
- Stolen PAN: The card was taken along with a wallet, bag, or other belongings. In this case, it’s worth filing a police report or FIR before applying, so you have a record in case the PAN is misused.
- Damaged PAN: The card is torn, cracked, water-damaged, or the chip/QR code no longer scans correctly.
- PAN never delivered: You applied for a PAN and it was allotted, but the physical card never reached your address, a common issue for NRIs who moved before the card was dispatched, or whose address on file is outdated.
- Unreadable PAN: The printed details, photograph, or PAN number have faded or become illegible over years of use, making the card unusable for verification purposes.
In all five cases, the fix is the same: request a reprint through Protean or UTIITSL rather than filing a fresh PAN application.

How to Apply for a Duplicate PAN Card Online through Protean
If your original PAN was processed by Protean (formerly NSDL), follow these steps:
- Step 1: Visit the official Protean PAN services website and locate the “Reprint of PAN Card” section.
- Step 2: Enter your PAN number, Aadhaar number (if linked), and date of birth. The GSTN field is optional and can be left blank if not applicable.
- Step 3: Review the pre-filled details that appear on screen — these are pulled directly from the Income Tax Department’s records, so no fresh document upload is required for a straightforward reprint.
- Step 4: Tick the declaration checkbox, enter the captcha code, and complete OTP verification sent to your registered mobile number or email.
- Step 5: Proceed to the payment page and pay the applicable reprint fee based on whether your card should be delivered within India or to an overseas address.
- Step 6: Once payment is confirmed, you’ll receive a 15-digit acknowledgement number. Save this it’s what you’ll use to track your Duplicate PAN Card for NRIs application until delivery.
If you need immediate access to your PAN details while waiting for the physical card, you can also download your e-PAN card online.
How to Apply for a Duplicate PAN Card through UTIITSL
If UTIITSL processed your original PAN application, use their portal instead — the two agencies don’t share records, so applying on the wrong one will result in a failed or stuck request:
- Step 1: Go to the official UTIITSL PAN services portal and select the “Reprint PAN Card” option.
- Step 2: Enter your PAN number and date of birth exactly as they appear on your original allotment records.
- Step 3: Complete the security captcha displayed on the page.
- Step 4: Verify your identity through OTP sent to your registered mobile number or email address linked to your PAN.
- Step 5: Make the payment online. International cards are accepted, so NRIs can pay directly from abroad without needing an Indian bank account.
- Step 6: After successful payment, you’ll receive a coupon number for tracking. Your e-PAN will typically be available shortly after, with the physical card following by post.
After completing these steps, if you face any issues such as incorrect details, payment failures, or verification errors, you can seek professional assistance from SaveTaxs to ensure a smooth and hassle-free duplicate PAN card application process.
How to Apply for a Duplicate PAN Card Offline
While the online route is faster and more convenient for NRIs, an offline option exists for those who prefer it or run into OTP-related issues:
- Download the reprint/correction form from the Protean or UTIITSL website (this is the same form used for changes, so mark it clearly as a straight reprint if no data needs updating).
- Fill it in block letters using black ink, affix two recent passport-size photographs, and sign within the designated boxes.
- Attach self-attested copies of your identity proof, address proof, and date of birth proof for NRIs, a passport copy generally covers all three.
- Courier the complete packet, along with the applicable fee (if not already paid online), to the Protean or UTIITSL office in India.
This route takes longer than the online process, typically 15 to 25 working days after the office receives your documents so it’s best reserved for cases where OTP verification genuinely isn’t possible, such as an inactive Indian mobile number that can’t be updated quickly.
Documents Required for a Duplicate PAN Card
For a straightforward reprint with no changes to your existing PAN details, Protean and UTIITSL generally require no document upload at all; your identity is verified via Aadhaar/OTP against the existing record. However, if you’re applying offline, or if any of your details (name, address, signature) need correction alongside the reprint, keep the following ready:
| Document Type | Accepted Proof (for NRIs) |
| Proof of Identity | Passport (most common), OCI card, or Aadhaar card if available |
| Proof of Address | Overseas bank statement, utility bill, foreign address page of passport, or NRE/NRO bank statement |
| Proof of Date of Birth | Passport, birth certificate, or Aadhaar card |
| Photographs | Two recent passport-size photographs (offline applications only) |
| Copy of existing PAN / allotment letter | If available, to speed up verification (not mandatory for straight reprints) |
If your personal details, such as your citizenship status, have changed since your PAN was issued, update them before requesting a duplicate PAN card. To update your PAN card citizenship status, check out our detailed guide on How to Update Citizenship Status in PAN Card for NRIs.
Duplicate PAN Card vs. Correction in PAN Data
It’s worth understanding this distinction clearly before you apply, because choosing the wrong option is one of the most common reasons applications get delayed.
A reprint (duplicate) is the right choice only when none of your PAN details have changed; your name, date of birth, photograph, signature, and address are exactly as they were on the original card, and you simply need a fresh physical or digital copy.
A correction, on the other hand, is required whenever something on your existing PAN needs to be updated for example, if you’ve legally changed your name after marriage, if your signature has changed, or if your address needs updating to reflect your current country of residence.
Many NRIs mistakenly file a correction request when all they actually need is a straight reprint, which slows things down and sometimes triggers a document review that a pure reprint wouldn’t require. If you’re not sure whether anything on your PAN record needs updating, it’s worth checking your last-issued card against your current passport and address before choosing between the two options.
Duplicate PAN Card Fees (2026)
The fee for a Duplicate PAN Card for NRIs depends entirely on where the physical card needs to be delivered not on your residential status:
| Delivery Address | Fee (Including GST) | Applicable For |
| Within India | ₹50 | Physical Duplicate PAN Card |
| Outside India | ₹959 | Physical Duplicate PAN Card |
Note: The above charges apply only when you’re requesting a duplicate (reprint) PAN card without changing any details. If you also need to update your name, address, photograph, or signature, you’ll need to submit a PAN correction request, and different charges may apply.
Processing Time for a Duplicate PAN Card
Once your Duplicate PAN Card for NRIs application is submitted and payment is confirmed, the e-PAN (a PDF version with a QR code) is usually generated within minutes to a few hours. The physical plastic card, however, takes longer since it has to be printed and couriered internationally expect delivery within 15 to 20 working days via India Post Speed Post or international courier, depending on your destination country and local delivery conditions. You can track your application status at any time using the 15-digit acknowledgement number (Protean) or coupon number (UTIITSL) generated at the time of submission.
How To Download The Duplicate PAN Card?
Most NRIs don’t actually need to wait for the physical card to arrive the e-PAN is accepted by the vast majority of Indian banks, brokers, and mutual fund platforms as a valid substitute. To download it:
- Visit the Protean or UTIITSL website (whichever processed your original PAN), and select “Download e-PAN” or “Request for e-PAN/e-PAN XML.”
- Enter your PAN number, Aadhaar number or date of birth, and complete OTP verification.
- If your PAN was allotted or updated within the last 30 days, the e-PAN download is free of cost.
- Beyond that 30-day window, a small nominal fee applies per download.
Keep a saved copy of your e-PAN on your phone and email as a backup, even after your physical card arrives it’s genuinely useful for quick verification whenever a physical card isn’t handy.
Key Points To Consider Relating To The Duplicate PAN Card
- Your PAN number never changes with a reprint only the physical card is replaced.
- Always apply through the same agency (Protean or UTIITSL) that processed your original PAN; the two do not share applicant records.
- The reprinted card is dispatched to whichever address is currently on file with the Income Tax Department if you’ve since moved, file an address correction first, or the card will be sent to your old address.
- OTP verification depends on having an active mobile number or email linked to your PAN record. If your original Indian SIM is no longer active, update your registered mobile number via a correction request before applying for the reprint.
- Never apply for a fresh PAN if you’ve simply lost your card holding two PANs is illegal under Indian tax law and can attract a penalty of ₹10,000 under Section 272B.
- If your PAN was stolen rather than lost, file a police complaint or FIR first and keep a copy for your records, in case the card is later misused for benami transactions.
Reasons Duplicate PAN Card Applications Get Rejected
A number of avoidable errors cause Duplicate PAN Card for NRIs applications to get delayed or rejected:
- Applying on the wrong portal: Submitting a reprint request to UTIITSL when your original PAN was processed by Protean (or vice versa) will not pull up your record.
- Mismatched details: Entering a name, date of birth, or PAN number that doesn’t exactly match what’s on file causes verification failures.
- Inactive registered mobile/email: If OTP verification fails because your linked contact details are outdated, the application cannot proceed until they’re corrected.
- Incomplete or unclear offline documents: For offline applications, blurry scans, unattested copies, or missing signatures are common causes of rejection.
- Outdated address on record: The card gets dispatched and potentially lost again if your communication address hasn’t been updated since your last move.
- Attempting a “new” PAN instead of a reprint: Some NRIs mistakenly file a fresh PAN application rather than a reprint, resulting in duplicate PAN allotment, which is against the law and requires a separate surrender process to fix.
Conclusion
Applying for a Duplicate PAN Card for NRIs doesn’t require a trip to India, a facilitation centre visit, or weeks of back-and-forth for most people, it’s a five-minute online form, a small fee, and a short wait for delivery. The key is applying through the correct portal (Protean or UTIITSL, matching your original PAN), keeping your registered contact details current, and downloading the e-PAN in the meantime so you’re not left without a usable PAN while the physical card is in transit.
Need help figuring out which portal processed your original PAN, or stuck on a rejected application? Get in touch with our NRI tax team and we’ll help you sort it out end to end.
Disclaimer
The content published on NriTaxs is intended for informational purposes only and does not constitute legal, tax, or financial advice. Readers are encouraged to consult qualified professionals before making any decisions based on the information provided.


